incident - rolex watch indicated as stolen by RSC

[vaxvms]

as i have mentioned before to many new buyers, please do not save the authentication fee after all it is for peace of mind to know that your watch is authentic and not stolen.

totally agreed
if seller dun willing to wait at RSC for authenticity than look for another seller

it is BUYER MARKET now

[r3kahsttub]

Interesting development. However, I have read before that RSC will hold on to the watch that was reported as stolen. In the few scenarios that I know of, the watch always ended up back with the original (i.e. first) owner. Which, in my humble opinion, is the correct way.

[Ian Limm]

Only the police can seize your watch and even the police require proper clearance and in some cases court oders.

RSC's role is to authenticate, repair and service watches. IMO RSC cannot judge who is the owner of the watch (because it is impossible to have an up to date databank, owners don't update RSC after they sell their watches) and who is the thief and seize watches.

[r3kahsttub]

Again- I will say that RSC is not seizing, per se. They should hold on to the watch, and notify the police, informing them that the watch is involved in a case of theft. And, like I have mentioned, I know of some very happy owners who have been reunited with their precious pieces.

But you know, you're right -- at the end of the day, there is going to be one person who is very unhappy, however it works out.

[Ian Limm]

Interesting development. However, I have read before that RSC will hold on to the watch that was reported as stolen. In the few scenarios that I know of, the watch always ended up back with the original (i.e. first) owner. Which, in my humble opinion, is the correct way.

Lets assume I know the serial number of your watch and you send your watch to RSC for service.
I report to RSC I lost a watch with your serial number, you mean to say RSC will seize your watch and give it to me?!

like all of your I read this thread with interest initially but when you apply logic and think through, I formed the view that it is not simply not possible to establish who are the owner(s) of the watches that are sent to RSC.

Vintage watches.... no way.

New watches you buy from AD today, will the AD submit your NRIC together with the serial number to RSC?
Lets assume they do, but 1 month later or 1 year later when you sell the watch to the next buyer and the next buyer sells the watch to the next buyer,all the new owners are not updated in RSC (if there was such a databank in the first place)

[r3kahsttub]

Lets assume I know the serial number of your watch and you send your watch to RSC for service.
I report to RSC I lost a watch with your serial number, you mean to say RSC will seize your watch and give it to me?!

like all of your I read this thread with interest initially but when you apply logic and think through, I formed the view that it is not simply not possible to establish who are the owner(s) of the watches that are sent to RSC.

Vintage watches.... no way.

New watches you buy from AD today, will the AD submit your NRIC together with the serial number to RSC?
Lets assume they do, but 1 month later or 1 year later when you sell the watch to the next buyer and the next buyer sells the watch to the next buyer,all the new owners are not updated in RSC (if there was such a databank in the first place)

Ok, I will just laugh this off and leave it at that; after all, we are entitled to our own opinions.

[Ian Limm]

Again- I will say that RSC is not seizing, per se. They should hold on to the watch, and notify the police, informing them that the watch is involved in a case of theft. And, like I have mentioned, I know of some very happy owners who have been reunited with their precious pieces.

But you know, you're right -- at the end of the day, there is going to be one person who is very unhappy, however it works out.

AGREE with you! RSC can ONLY notify the police...like all of us.

[Ian Limm]

Ok, I will just laugh this off and leave it at that; after all, we are entitled to our own opinions.

yep better we go kopi talk section and talk girls, watches and cars

[shou.biao.kuang]

upon receiving the watch, he visited rolex service centre in his country of residence because he wanted to have some external parts....
fast forward couple of weeks later, he visited SG with the watch...

Hi Triton,

The RSC at his home country did not pick this issue up or between those few week, the watch was being reported as stolen I assume?

[shou.biao.kuang]

Ok, noted. But we are discussing the role of the ROLEX Service Centre (RSC) in such a scenario. In any crime case, mostly, there are bound to be victim(s), informant(s), witness(es), etc. So how can the RSC help their customers in such circumstances?

Yes, it seems like RSC SG is not helping the case or victim at all by returning the watch... what kinda folks are they? They knew it is a stolen goods and still return it?? hmm...

[Oceanklassik]

Only the police can seize your watch and even the police require proper clearance and in some cases court oders.

RSC's role is to authenticate, repair and service watches. IMO RSC cannot judge who is the owner of the watch (because it is impossible to have an up to date databank, owners don't update RSC after they sell their watches) and who is the thief and seize watches.

You are correct to point out that the Police has the legal and official right to seize a property that is involved in a reported crime. But there's no need for any proper clearance or Court orders, as long there is a Police report that points to a crime being committed or alleged to have been committed, and an official investigation commences.

Lets assume I know the serial number of your watch and you send your watch to RSC for service.
I report to RSC I lost a watch with your serial number, you mean to say RSC will seize your watch and give it to me?!

like all of your I read this thread with interest initially but when you apply logic and think through, I formed the view that it is not simply not possible to establish who are the owner(s) of the watches that are sent to RSC.

Vintage watches.... no way.

New watches you buy from AD today, will the AD submit your NRIC together with the serial number to RSC?
Lets assume they do, but 1 month later or 1 year later when you sell the watch to the next buyer and the next buyer sells the watch to the next buyer,all the new owners are not updated in RSC (if there was such a databank in the first place)

I believe the RSC do not merely take verbal information and treat it as the truth? Somehow, somewhere along the way, you will still need to produce a Police report to RSC to substantiate your claim of a lost/stolen watch. You can frame your friend or anyone up by furnishing an unreal serial no. or that of your friend's but once the watch is in their hands (RSC), they should do proper checks on it and authentication to the verbal serial no. you have given them? No??

But seriously, though not impossible, who in the right mind will go all out to give a wrong serial no. of a watch to RSC and make a Police report of a false claim, risking offending the law. When you lodge a false Police report, you can be charged for "Giving False Information". It involves a jail term my friend.

AGREE with you! RSC can ONLY notify the police...like all of us.

Yes, correct. RSC can and MUST notify the Police. And if the watch in question is tied/involved to a Police case (it may even be a murder victim's watch!), RSC HAS TO hold on to the watch until the authorities are notified and hand it over to them. Failing which, and investigation subsequently surfaces that the watch did 'pass thru' RSC and despite having record that the watch is "crime-related item", they will be summoned to Court to explain why they have failed detect it and allow it to pass thru' them and continue to remain "unfound". If RSC cannot provide a satisfactory explanation, the Police/Court may consider legal action against them. Again, highly unlikely, but not impossible.

[Ian Limm]

You are correct to point out that the Police has the legal and official right to seize a property that is involved in a reported crime. But there's no need for any proper clearance or Court orders, as long there is a Police report that points to a crime being committed or alleged to have been committed, and an official investigation commences.

my statement stated "and in some cases court orders"

and I disagree with your statement "as long there is a Police report that points to a crime being committed or alleged to have been committed, and an official investigation commences."


if A makes a police report that B stole his watch, it is only a report. nothing more than that.

The police have to complete their investigations or unless the police have evidence or strong reasons/circumstantial evidence, only then will the police arrest B and seize B's watch.

The point above is also what i was trying to explain to members is the role of the Police not RSC.



Quote -I believe the RSC do not merely take verbal information and treat it as the truth? Somehow, somewhere along the way, you will still need to produce a Police report to RSC to substantiate your claim of a lost/stolen watch. You can frame your friend or anyone up by furnishing an unreal serial no. or that of your friend's but once the watch is in their hands (RSC), they should do proper checks on it and authentication to the verbal serial no. you have given them? No??

But seriously, though not impossible, who in the right mind will go all out to give a wrong serial no. of a watch to RSC and make a Police report of a false claim, risking offending the law. When you lodge a false Police report, you can be charged for "Giving False Information". It involves a jail term my friend.



Read the post before that, my example above of a false police report was given to explain my point to the other member's post that if you were RSC, you will have to be careful to seize/ hold a watch just because RSC receives a police report. what if it is a false report OR investigations by the police turned out to be inconclusive. RSC will get into trouble for unlawfully seizing a persons watch.

If I were RSC I will not know who is telling the truth and just simply ask the 2 parties to report the matter to the police.

[Ian Limm]

Yes, correct. RSC can and MUST notify the Police. And if the watch in question is tied/involved to a Police case (it may even be a murder victim's watch!), RSC HAS TO hold on to the watch until the authorities are notified and hand it over to them. Failing which, and investigation subsequently surfaces that the watch did 'pass thru' RSC and despite having record that the watch is "crime-related item", they will be summoned to Court to explain why they have failed detect it and allow it to pass thru' them and continue to remain "unfound". If RSC cannot provide a satisfactory explanation, the Police/Court may consider legal action against them. Again, highly unlikely, but not impossible.[/QUOTE]

I assume your point above relates to a situation where RSC received specific instructions from the Police to hold the watch.Agree.

[Choo Yao Chuen]

Interesting.
Thanks for sharing.

[chiu_peow]

If I report the watch stolen in Singapore police, I take the police report to RSC. Someone takes the watch to RSC, will RSC retain the watch and contact me?

Can some expert advise me please.