Actually, I know Sam Cheng personally since my R.C. cars hobby days. That was a long way back. He is not as bad as some bros mentioned here lah. Always remember that Sam's got a business to run and overhead costs to cover too.
Actually, I know Sam Cheng personally since my R.C. cars hobby days. That was a long way back. He is not as bad as some bros mentioned here lah. Always remember that Sam's got a business to run and overhead costs to cover too.
That does not means that he can do that to the customer, as they r the 1 that provide $$ for this surviver...
I also share something too, when i used to be a mystery shopper, i like to dress in bermudas, normal t-shirt and sandals, then the service i gt are....., then dressed up= very diff. That's how poor SG customer service sometimes...
Current Collection :
1) Rolex YG White Mother of Pearl Roman Dial Datejust 16018 (8 mil Serial)
2) Rolex YG Black Computer Roman Dial Datejust 16238 (L Serial)
3) Rolex TT Blue Submariner 16613LB (M Serial)
4) Rolex YG Red Vignette DayDate 18038 (8 mil Serial)
5) Rolex PT Pinkish White MOP DayDate 18206 (A Serial)
It is not just Singapore. It happens at any other places. I experienced it during my recent trip to Macau. Also on my previous trips to the US. Dressed in bermudas and t-shirt, I was ignored at a ROLEX boutique in Macau. And then, I was warmly accepted/treated at a TAG Heuer and Panerai boutique, also in Macau.
IMO, perception of what is rude/polite, etc, also varies from person to person. Each has his/her own level of acceptance of treatment from retailers. I've heard some customers prefer to be left alone to browse around in a shop, while others prefer to be served. So where's the balance? There has to be a reasonable standard of service quality, of course.
So the bottom line is, service, good or bad, varies from person to person and can and will always happen anywhere, not only Singapore, or as a matter of fact, Hobbylink or Sam, but at any other countries/states/cities/towns.
It is not just Singapore. It happens at any other places. I experienced it during my recent trip to Macau. Also on my previous trips to the US. Dressed in bermudas and t-shirt, I was ignored at a ROLEX boutique in Macau. And then, I was warmly accepted/treated at a TAG Heuer and Panerai boutique, also in Macau.
IMO, perception of what is rude/polite, etc, also varies from person to person. Each has his/her own level of acceptance of treatment from retailers. I've heard some customers prefer to be left alone to browse around in a shop, while others prefer to be served. So where's the balance? There has to be a reasonable standard of service quality, of course.
So the bottom line is, service, good or bad, varies from person to person and can and will always happen anywhere, not only Singapore, or as a matter of fact, Hobbylink or Sam, but at any other countries/states/cities/towns.
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