My rolex is not original.How can this happen?

[ricnas1]

strange. cause my wife's rolex undergo change of dial, they never say anything leh

thats possibly because the dial is original rolex....

but like i've mentioned before... even on a original dial.. if aftermarket diamonds have been set.... then considered modified.. and rolex has the right to insist or reserves the right to reject servicing the whole watch due to aftermarket/modified parts on an original watch... this is because... the aftermarket parts may "fall out" and subsequently damage the watch.....

[triton]

yeah. mine also got diamonds.

original rolex dial but purchase from RSC.

thats possibly because the dial is original rolex....

but like i've mentioned before... even on a original dial.. if aftermarket diamonds have been set.... then considered modified.. and rolex has the right to insist or reserves the right to reject servicing the whole watch due to aftermarket/modified parts on an original watch... this is because... the aftermarket parts may "fall out" and subsequently damage the watch.....

[ohlins]

from the master catalogue can know which dial options are available for upgrade.....

changing to dials not within the list, oopss they consider illegal modification..... maciam like LTA catch illegal mods sia.... fail inspection must change to original parts...

[triton]

so meaning to say, if there is a dial meant for fluted bezel only but used on a smooth bezel, it is considered 'illegal' despite the fact that the particular dial is an original rolex part?

from the master catalogue can know which dial options are available for upgrade.....

changing to dials not within the list, oopss they consider illegal modification..... maciam like LTA catch illegal mods sia.... fail inspection must change to original parts...

[Darkangel]

so meaning to say, if there is a dial meant for fluted bezel only but used on a smooth bezel, it is considered 'illegal' despite the fact that the particular dial is an original rolex part?

I would say yes.

Like for example 116220...it's a full stainless steel watch,cannot use fluted bezel.

[seiko.citizen]

what if the domed bezel was fitted to a watch that had fluted bezel? Both are same size, and same specs, only the style different?

[ohlins]

what if the domed bezel was fitted to a watch that had fluted bezel? Both are same size, and same specs, only the style different?

haha.... i think they definitely will raise an alarm...... perhaps they wanna "preserve" original specs lor

[Darkangel]

what if the domed bezel was fitted to a watch that had fluted bezel? Both are same size, and same specs, only the style different?

Same size,same specs...different model number....that's the diff

[ohlins]

yup....... different model number cos fluted bezel is wg.....

[Darkangel]

Ok guys....I think there was some misunderstanding with some of the readers here.

Look people, HERE! hehe...

Note that the watch that rlx has posted is GENUINE,and ADs do NOT sell fake watches.

There has been some misunderstanding and we will clarify it soon...so in the mean time,stay tuned and no worries about buying from ADs.

[Darkangel]

This incident recently happened to me. Although it has been resolve, I feel obliged to disclose the case to fellow forumors.
I had a Rolex SS Datejust-lady watch with mother-of-pearl dial, which was purchased in 2006 (see the attached picture) in an up market watch & jewelry store D**** in Singapore. We remembered clearly this style was on display. When we queried the staff whether they have another one with different color of the dial, we were asked to wait for 30mins to get another watch transferred from another branch. Oh, the watch was beautiful when she arrived. Her white mother-of-pearl dial was rather pink, and reflected pink/green/white colors from different angles. Since we entrusted the retailer and were given a handsome discount, we didn't hesitate to take her home.
Everything was perfect until I sent the watch to RSC for servicing. Almost within 24 hours, I was notified the watch was not the original model. The dial has been changed from metal one to MOP. As such, RSC would not service my watch or returned it unless the dial is changed back to metal.
It was devastating to hear this, and I could not figure out how this happened in Singapore, on a 'reputable' retailer. To get this resolved was exhausting. In the end, I have settled with a brand-new replacement watch (the right model with MOP dial), and topped-up the difference. Well, I don't think this is the best solution but we finally reached the agreement.
According to RSC, there is a master catalog containing all models. The consumer is advised to request a reference from the master catalog when making the purchase. However, how many first-time buyers are as savvy as this?
Some of you may think I should resort to legal channel for a resolution. Rightfully I should. But it will be a time consuming and painful process. Hopefully by disclosing my story, forumor can be alert as possible in the future.

With regards to this,I would say best that you bring out the receipt of the watch and bring it to Dickson and make some noise there. IF it is the case that the dial is not original (which I doubt),then good coz you can go to Dickson make hell lot of noise,if they dun take action like compensating for the cost at RSC...bring it up to the papers,and they would probably be stripped off ADship.

[psee]

With regards to this,I would say best that you bring out the receipt of the watch and bring it to Dickson and make some noise there. IF it is the case that the dial is not original (which I doubt),then good coz you can go to Dickson make hell lot of noise,if they dun take action like compensating for the cost at RSC...bring it up to the papers,and they would probably be stripped off ADship.

Agreed

[seiko.citizen]

this can get very ugly for the AD involved (whoever it is, i will use the term AD). It has already gotten ugly for the customer (TS)

[pet]

maybe hor either rolex themselves make a mistake during manufacturing or ... usually AD wont risk this type of swop, likely hor the SA do some 'Leg Hand' ... more individual involvement than company

[116520]

I will not believe that my rolex is not under warranty because of the swap. Shouldn't all rolex bought from ADs are supposed to be under rolex internationally warranty?

On the other hand, if you produce the papers to rolex, Rolex will not blame the AD you bought from. The reason is no one knows whether the dial is changed by the AD or the buyer... unless Rolex send someone to the AD and catch them selling rolex with after-market dials....

maybe hor either rolex themselves make a mistake during manufacturing or ... usually AD wont risk this type of swop, likely hor the SA do some 'Leg Hand' ... more individual involvement than company