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  • Rolex warranty

    Hi like to check with you guys, I know should be not able to claim but still wanna ask, is the warranty cover for fire, as my mother-in-law's rolex was burn, the glass is fully gone and bezel drop out. Model is 178271, just bought last yr nov.

  • #2
    I dun think so... rolex are not tested to be fire proof. Warranty only cover mechanical defects. Correct me if I'm wrong.

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    • #3
      How did it got burnt? Just curious and anyone injured?

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      • #4
        Actually should try the home insurance, (hopefully have), and produce your receipt of the timepiece or other valuables.
        Him
        Rolex Submariner 116613LND
        Rolex GMT Master II 116710LN
        Rolex Datejust 16018
        Rolex Datejust 16014
        Rolex Datejust 16013
        Tag Heuer WN2110
        Hamilton SAF MR
        Seiko Automatic Vintage

        Her
        Rolex Lady Datejust 31 178274
        Rolex Lady Datejust 69173
        Rolex Lady Datejust 179174

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        • #5
          Warranty should cover regular use, fire definitely not covered.
          elusive

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          • #6
            Originally posted by glay78 View Post
            How did it got burnt? Just curious and anyone injured?
            Not sure how the fire started but lucky is not one get hurt.

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            • #7
              Originally posted by Fuso View Post
              Actually should try the home insurance, (hopefully have), and produce your receipt of the timepiece or other valuables.
              Problem is don't have home insurance only the hdb Fire insurance which only cover the basic like when u move in time.

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              • #8
                Thank for the help, when down RSC today, is beyond repair and nothing can be use...

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                • #9
                  Originally posted by taku View Post
                  Thank for the help, when down RSC today, is beyond repair and nothing can be use...
                  Not true .
                  The complete set of bracelet, all parts and the crystal all got value.
                  Even the tags, card`s pouch and the cloth people are selling it for $$$.
                  That is the beautiful part of Rolex.

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                  • #10
                    Originally posted by Derick View Post
                    Not true .
                    The complete set of bracelet, all parts and the crystal all got value.
                    Even the tags, card`s pouch and the cloth people are selling it for $$$.
                    That is the beautiful part of Rolex.
                    Ya tt right... Going to get try outside shop.

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                    • #11
                      sorry to hear about the fire, and the rolex

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                      • #12
                        Sry, how long is the warranty normally for new piece?

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