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Rolex Service Centre Experience

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  • Originally posted by tkh View Post
    Usually whats the suitable arrangements with seller to go RSC?
    1) lets say I meet up the seller tonite n after viewing ok..then we meet again at RSC next day n hang around there few hours?
    2) or meet directly at RSC on the spot see first then decide to buy or not?

    Cos not sure how the usual arrangement or gentleman way between seller n buyer if want to verify at RSC..
    Example ;
    Step1) Buyer meet seller n agreed the price but need to verify at RSC.
    Step2) Next, both meet at RSC, buyer pay $107 fee first. Seller hand the watch to ctr.
    Step3) After few hours, received call from ctr. Both appeared at ctr...buyer check the watch, happy and pay full amt to seller on the spot?

    Is above the usual practice?
    There is suitable arrangement if both parties corporate.

    Example: WTS: Mint GMT 2C Black/Blue 116710BLNR $10,200.
    Step 1) Buyer meet seller at viewing location no obligation but buyer agree the price & condition but need to verify at RSC but seller don't want to waste time hang around there but seller want to close the deal but buyer die die need to verify at RSC but hey how many but lahhhh...

    Step2) No seller want to waste time meet directly at RSC for buyer decide to buy or not. Verify at RSC if lucky take few hours if unlucky almost whole day. Is good to do this way, buyer meet seller at viewing location no obligation, buyer on the spot decided to buy, buyer need to verify at RSC, seller have no time to hang around there, nothing impossible if both parties corporate but how. Step3 maybe help.....

    Step3) After few hours viewing & talking, buyer check the watch & happy with seller attitude, both parties happy. Buyer pay $200 deposit, buyer don't have to meet up on sending the watch to RSC, both parties meet up on collection at RSC. Example, meet up on sunday night, seller sending the watch to RSC on next day during free time, set appointment with buyer day & time for collection, both parties meet at RSC reception for collection. Buyer noted this down, payment receipt not indicated the watch original or fake, seller won't do collection until buyer present, verbal explanation given by the receptionist.

    The last step) Collecting & payment $107 by buyer, don't forget your courtesy gift ROLEX pouch by RSC. Make use of the guest lobby, both parties sit down let buyer check all the set, buyer making the rest of the payment 10k, buyer please cooperate prepare big cash , easy for seller.

    Seller closed the deal with happy, buyer walk out from RSC like walk out from AD hehe. Both parties happy ever after & Mary Christmas.

    Comment


    • Ok, Point noted for "*seller won't do collection until buyer present, verbal explanation given by the receptionist."

      Comment


      • RSC Authentication

        Hi Peeps, just a general question: Does anybody know what are the exact parts that RSC verify during watch authentication? Just could not find much from existing threads/posts, could have missed it too.

        Thanks a million!
        Miss walking along Charles River......

        Comment


        • Probably nothing
          they may just check the case and movement numbers to make sure they tally
          there are 200 over parts in a rolex movement
          they cant possibly verify each n every part

          Comment


          • Everything.

            Comment


            • Originally posted by gri13 View Post
              Probably nothing
              they may just check the case and movement numbers to make sure they tally...
              i don't think so. case serial, model number and movement number takes more than one day to verify with geneva - sometimes longer depending on age.

              at the very least they check everything on the outside and they also inspect the movement visually after the case back comes off.
              “Watches, no matter how much they cost, are better at telling time than making a person happy.” - Thomas J. Stanley

              Comment


              • U r right ..I was exaggerating abit
                they may visual check some of the parts but I am certain not all of the parts
                verification used to take less than 1hr at rolex center
                doubt they can 100% verify every parts within an hour

                Originally posted by taxico View Post
                i don't think so. case serial, model number and movement number takes more than one day to verify with geneva - sometimes longer depending on age.

                at the very least they check everything on the outside and they also inspect the movement visually after the case back comes off.

                Comment


                • Possible to check within a day ?

                  Comment


                  • Apart from verifying all parts are authentic, will they tally the serial numbers from certificates as well?

                    Comment


                    • No they don't tally s/n with your cert.

                      I don't think they verify movement number, there isn't anywhere that states your movement number to match your watch s/n to my knowledge.

                      They will make sure all parts are genuine and will recommend you to do a servicing or overhaul, lastly they will know if your watch is a stolen piece which has been reported. If it happens they will hold the watch and call the police.

                      Comment


                      • Originally posted by glay78 View Post
                        ...there isn't anywhere that states your movement number to match your watch s/n to my knowledge.

                        They will make sure all parts are genuine and will recommend you to do a servicing or overhaul, lastly they will know if your watch is a stolen piece which has been reported. If it happens they will hold the watch and call the police.
                        factory records are in geneva. service replacement cases and movements are a little tougher to track...

                        it is not possible for a $107 RSC verification to "make sure all parts are genuine" nor do they have a world wide database of stolen watches, only a local one (unless it is a historically important/rare piece).
                        “Watches, no matter how much they cost, are better at telling time than making a person happy.” - Thomas J. Stanley

                        Comment


                        • Think the parts in their check list will be casing, movement, dial, hands, bezel, crystal and band/bracelet; they will at least make sure these parts are genuine Rolex. If any of these happen to be aftermarket, they will inform you verbally when you collect the watch.

                          Comment


                          • Originally posted by taxico View Post
                            factory records are in geneva. service replacement cases and movements are a little tougher to track...

                            it is not possible for a $107 RSC verification to "make sure all parts are genuine" nor do they have a world wide database of stolen watches, only a local one (unless it is a historically important/rare piece).
                            Yup only local stolen pieces that's reported to police should be able to track.

                            Comment


                            • Originally posted by chiamcc View Post
                              Think the parts in their check list will be casing, movement, dial, hands, bezel, crystal and band/bracelet; they will at least make sure these parts are genuine Rolex. If any of these happen to be aftermarket, they will inform you verbally when you collect the watch.
                              Where is the like button?

                              Comment


                              • Dear Bros, many thanks to all who have shared their thoughts and experiences.

                                A further extension to my initial question will be: Did anybody who did/had sent their watch to RSC asked the customer service officer what parts/items will be checked/verified?

                                Cheerios and Have a happy and huating 2014 year!
                                Miss walking along Charles River......

                                Comment

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