Commenting Watch Repairers

[watchpassionist]

i believe most of us would like to equate max time = quality = delicated *dedicated* jobs. however, some watch brands when can't be service locally needs to be sent to europe for service = min wait time of 6 months. does that mean there is more quality and better dedicated/delicated jobs?

take for example, a member recently went to one of the mentioned shops asking for repair time for a watch, time to finished was more than 1 month for a rolex. however, another watch repairer that is not mentioned can do it in 2 weeks.

no disrespect to you. your thread title mentioned JW initially. then in this post you mentioned them again specially and specifically. and even quoted their feedback site to further enhance your point. most if not all are positive feedback listed on their site. you may be a extreme satisfied customer who wants to recommend JW specifically.

the point to note is that those repairers that are not mentioned elsewhere may be able to provide good service as well. then again they might not. everyone has their own preferred watch repairer. i did not give feedback to JW site but i will reserve my comments on them, but i also know who i should go to when i need to get my watch serviced.

So bro triton who are your preferred and trusted watch repairers? Instead of quoting me that i mentioned the name JW umpteen times why not share yours with all the readers here? All who read will definitely gain from it.

The purpose of me mentioning this JW and few others is to share and help the new guys who have no clues in this jaws eat jaws world of watches. A few recommendations of names and shops will surely be appreciated by the newbies. If not will be chopped down to bones. The feedbacks to Jw does not come from me alone, many share the same views.

When i started watch collecting back in the early 90's, there is no internet like now, not so many books to read and learn, not many kind experts to share their knowleges to u. I and many others we learn from real experience and not virtually by google searching. We got bitten but then we learn from the mistakes.

Now tat we have 2 wonderful forums *** n sg-roc. Many new guys into watch collecting log on and oftenly read the threads here. You can basically gain many infos from this web and the main reasons behind are many ppl like us started certain threads to pass and share our experiences, knowleges, infos n true life encounters.

I just hope bro Triton as an administrator will understand the rationale behind all the postings and appreciate members who contributed to the success of this forum. Is just win-win for the readers and the ppl behind sg-roc.

[watchpassionist]

yesh! Mr Wang is top on my list...workshop has achieved certain standards,unlike some which i would not name them. Drink milo,kopi munch curry puffs at the workshop..yeah your precious timepiece just centimeters away from his flying flakes of curry puff while he munch and chat at the same time with his friend. You go imagine...


I have recommended many members to JW,including my friends. None complain, but feedback to me service was good. Timely delivery...like what bro watchpassionist mentioned prices are reasonable too. So besides the service centres this is the other option i would recommend.

I'm sure u agree wat i said. Thx.

Bro, i never tried JW but will take your recommendation and bro feilong advice that he can service pam and have Mr Wang to take a look at my pam190 in a couple of days time. Another shop i have heard positive feedbacks is Top Hour in Lucky Plaza. Also never try their service before though.

Give it a try and u will be a satisfied with the kind attentive services

Errr, I have no personal experiences with JW and even if they are as good as what some members say, I think you should just send your pam190 back to Richemont for servicing.

Pam 190 service skyrocket leh. Each has his own pros n cons.

Bro Ender, yah i know Richemont should be the official centre to service pams, but heard and see in forum there are some negative feedbacks about their service. cannot confirm as i never try richemont before. Another factor like what Triton said, some forum members including me, i will not like my watches to be serviced for long period of time as i will miss them too much haha. For pam190 i think Richemont do really take a much longer time anyway thanks for your advice

Richemont services i will not comment here but all authorised service centres does take a long time to work your watch. My APs send to AP centre for servicing and is already 2 months plus not ready yet, i dunno wat to say. So shd we send to authorised centres or 3rd parties? I too hate my watches to stay sick in hospital for too long.

Hi bro triton, mind sharing (via PM, if necessary) who your regular technician is? Personally, I had heard quite a bit of good feedback about some of the parties mentioned, as well as Watch Klinik & Excel but had been sticking primarily to the authorised service centres so far ... Thks in advance.

Yes hope bro triton care to share your regulars here?

Trust and turnaround time and workmanship are the 3 things that matter to me most when come to watch servicing...

I trust my watch guy as he is a cool dude that did nothing to shake my confidence in him for the past 3 years

He always try his best to deliver my watch asap without compromising on the quality of his workmanship - usually within 2 to 3 weeks max as he know i m the impatient type that hate to wait too long for my watches to return to my wrist....

He stand behind all watch services that he had done for me....as in within a reasonable time if anything goes awry,he fix for me for free..

That is my personal experience with my watch service guy...not a shill but just sharing my thoughts about watch servicing...

I usually shunned the authorised service centres as i m usually snubbed or badly treated or dun feel at ease there....luckily i am not not the really inhouse movement type of guy....

Rolex and the Various ETA movements are my cup of tea....and all that i can afford for now...

Cheers,
Feilong108

Sorry for the long rant...time for kopi !

Thats right bro. Trust is the correct word to use. U would'nt want leave your watch to a non trustable repairer and then original parts got swopped.

ok, but do consider that if in time you decide to move your 190, a buyer may be turn off by the fact that it was serviced before by an independent watch technician. Even if the independent watch technician is better than Richemont, the negative perception remains...
Anyway, it's your watch.. have fun!

Agree in a way... if thinking to sell one fine day then perceptions are authorised service centre the way to go. But then if your watch is not workin well now, get it repair soon by reputable shops with ease of minds. That saves few hundred bucks to 1k.....$$$$ savings is an important factors too.

I think some independent watchmaker still okay, whether are they certified. what equipment they are using. Working environment.

Yes many independent watch makers, repairers are good. But truly the ones i specifically again and again mentioned has all the right tools, the environment, the temp settings, the test equipment all in his workshop. No outsouring to unknown parties.

[watchpassionist]

BTW Bro Triton.... what has this thread got to do with Rolex concierge?
Tittle i agree to changees by you but it should still stay at kopi talk session right?

[triton]

im ok with you for sharing. you miss my point what i am trying to get across.

you have asked me to share openly. however with reference to this thread i started earlier this month, towards the end of the post, i did mentioned, i would share through pm.

as usual, i have always shared my point of view on various issues. i dont particular highlight just one, because it would from other people perspective seem bias. further to that, i dont want other people to have the wrong impression that i have benefits from quoting them repeatedly. mentioning it once will be beneficial, mentioning it beyond once can sometimes turn the tables.

as mentioned previously, i have indicated that you did mentioned about other watch repairers in your first post. but you feel strongly about JW. this is fine. no one can say anything. but it can create a false impression thinking that you are their unofficial spokesperson and advertising for JW.

this is why as an administrator, i wont strongly share just one but a few and i also attempt to refrain from mentioning about a particular subject repeatedly in order not to create bias view. otherwise, there would be conflict of interest.

i can share my primarily contact, but he is a old family friend who has worked in one of the brand service centre and is now in one of the main AD servicing watches as well. he has indicated that he does not wish to take on my friend's watches to prevent misunderstanding.

a forum is meant to share and advise opinions. this is why i like and love this forum and i spend so much time here doing back-end together with IT support to bring additional benefits to this forum.

as of now, there is a link to couple of files particular image hosting sites each time you click on reply to thread. this is to facilitate sharing of pictures especially last week when imageshack decided to 'obscure' the image with a frog. however, now the pictures are now visible once an appropriate link is used.

So bro triton who are your preferred and trusted watch repairers? Instead of quoting me that i mentioned the name JW umpteen times why not share yours with all the readers here? All who read will definitely gain from it.

The purpose of me mentioning this JW and few others is to share and help the new guys who have no clues in this jaws eat jaws world of watches. A few recommendations of names and shops will surely be appreciated by the newbies. If not will be chopped down to bones. The feedbacks to Jw does not come from me alone, many share the same views.

When i started watch collecting back in the early 90's, there is no internet like now, not so many books to read and learn, not many kind experts to share their knowleges to u. I and many others we learn from real experience and not virtually by google searching. We got bitten but then we learn from the mistakes.

Now tat we have 2 wonderful forums *** n sg-roc. Many new guys into watch collecting log on and oftenly read the threads here. You can basically gain many infos from this web and the main reasons behind are many ppl like us started certain threads to pass and share our experiences, knowleges, infos n true life encounters.

I just hope bro Triton as an administrator will understand the rationale behind all the postings and appreciate members who contributed to the success of this forum. Is just win-win for the readers and the ppl behind sg-roc.

[triton]

are we discussing about watch repairers or are we sharing information or both?

this is because from your posts, it seems that you want to share which watch repairers they should consider when their watch needs servicing. then again, this is a rolex forum, so placing it under rolex concierge service seems more of the logical choice than other watch brands.

BTW Bro Triton.... what has this thread got to do with Rolex concierge?
Tittle i agree to changees by you but it should still stay at kopi talk session right?

[pegasi]

For repair/servicing, of all the names mentioned by bro watchpassionist, I have only used JW before and I rate them above average. The reason of not rating them higher is that their lead time for repair/servicing is too long (min 12 weeks), even though many authorized service centres have equally or even longer waiting time (mainly for repairs). For me, besides pricing, waiting time is one key criteria of overall service level, and average 3 months of waiting time for servicing a watch is just too long.

But I will still use them if I am in no hurry to take back my watch, for their competitive pricing.

[watchpassionist]

im ok with you for sharing. you miss my point what i am trying to get across.

you have asked me to share openly. however with reference to this thread i started earlier this month, towards the end of the post, i did mentioned, i would share through pm.

as usual, i have always shared my point of view on various issues. i dont particular highlight just one, because it would from other people perspective seem bias. further to that, i dont want other people to have the wrong impression that i have benefits from quoting them repeatedly. mentioning it once will be beneficial, mentioning it beyond once can sometimes turn the tables.

as mentioned previously, i have indicated that you did mentioned about other watch repairers in your first post. but you feel strongly about JW. this is fine. no one can say anything. but it can create a false impression thinking that you are their unofficial spokesperson and advertising for JW.

this is why as an administrator, i wont strongly share just one but a few and i also attempt to refrain from mentioning about a particular subject repeatedly in order not to create bias view. otherwise, there would be conflict of interest.

i can share my primarily contact, but he is a old family friend who has worked in one of the brand service centre and is now in one of the main AD servicing watches as well. he has indicated that he does not wish to take on my friend's watches to prevent misunderstanding.

a forum is meant to share and advise opinions. this is why i like and love this forum and i spend so much time here doing back-end together with IT support to bring additional benefits to this forum.

as of now, there is a link to couple of files particular image hosting sites each time you click on reply to thread. this is to facilitate sharing of pictures especially last week when imageshack decided to 'obscure' the image with a frog. however, now the pictures are now visible once an appropriate link is used.

I can understand your predicament bro, as an administrator you are right to maintain your neutral stand else readers will feel u are indeed advertising for them n being bias.
But as for me.... i am not an administrator nor moderator of this forum, so even if i did mentioned particular shops times n times over again, i dun think the readers will think i'm affiliated in a way to them. I can't basically be related to so many of them anyway.
I'm a watch passionist myself and a buyer , i do not need to do that too. I'm the one coming out with cash to buy their watches not the other way round.

As a normal person who is just a normal member here, pointing out some shops be it watch repairers, ADs, servicing centres or especially this sg-roc forum i 've commended regularly is purely my opinions expressed are personal like your signature disclaimer said. As it is my personal views, readers are smart enough to check it out and verdict it not monkey say monkey do .

Is great you have a family fren who does repair your watches.... but how many of us here as readers and members have wat you have? so i believe infos like wat i hv given in this thread will be gladly appreciated. I wanted to point out those shops who are very trustworthy so as to help the newbies from being conned. I did also repeated many times that bros here who have great services from any shops they know join me in sharing to the rest.

In fact even before my thread, passions, jwwatches, chuanwatches, are already household brands very well known among collectors and dealers all over the world. Ace-time is new with buyers , sellers flocking from overseas who trust them. Sin lian with a long history in pawning . New world watch have stayed decades at golden landmark.

Hope bro triton can read it from our points of views, i'm not bias. I am just stating true real facts.

[pegasi]

I agree with bro watchpassionist's view that as mere forum members (i.e. neither administrator nor moderator) it is perfectly fine for us to sing and praise certain sellers or service providers repeatedly if we truely and strongly feel that they are very good.

I won't be too bothered if someone says I am bias because I promote the service of a very good vendor based on my own good experience. Of course if I get questioned if I am affiliated to those vendors as a result of that, I would clarify and not get offended.

[Oceanklassik]

So does it mean that I, now, cannot pay compliments openly to the ones who deserve and 'feedback' on those who also 'deserve it'

[pegasi]

So does it mean that I, now, cannot pay compliments openly to the ones who deserve and 'feedback' on those who also 'deserve it'

Actually, if you ask me, I would say you/the moderator/administrator should all be treated the same and be allowed to express your opinions in term of compliments or feedbacks on the vendors/service providers. To me the consideration for you guys to stay neutral is on the commercial aspects...or why else are you bothered? I don't think the forum will get a bad reputation because the moderator/administrator always give feedbacks based on their experience/true facts to keep the members informed. However I do feel that your recommendations/feedbacks should be based on your own experience and not hear-say from other people.

[Oceanklassik]

That's what I thought but I seriously wonder how many people can think like you

[louie]

Bro, i never tried JW but will take your recommendation and bro feilong advice that he can service pam and have Mr Wang to take a look at my pam190 in a couple of days time. Another shop i have heard positive feedbacks is Top Hour in Lucky Plaza. Also never try their service before though.

i always encourage friends,clients,members have any Pam inhse including JLC,Minerva etc movts to go back to Richemont for servicing. 1st thing first they have the right tools and equipment for your watch. 2nd of all resale value, like what bro Ender mentioned.

You are rite abt the turnaround time, but isn't most servicing centres take a longer time to deliver your watch. They are not like Rolek service centre, where it is only Rolek so thats why turnaround time is so much shorter.They have enuf techs,spare parts (i know RSC don't store vintage parts,they have to order frm HQ ) so servicing lead time is shorter.

Watch that got to go back to Switzerland for service would take months,as long as 6 mths. If you ask me why, i say cos they don't just ship your watch.They would consolidate them(watches) than ship em at one go. Giva a call to JW have a chat with John, ask him about your 190..personally i nvr have send in any inhse Pam to JW for servicing.

[feilong108]

I think it be hard to chat much with John at JW due to him having to attend to many customers....i suppose for inhouse movements going back to the authorised service centres will be better as parts be really hard to source outside...

So far no watch technicans willing to service my Seiko JDM MM300 so far...so when it is due for servicing i have to go back to Thong Sia....

The cons of buying inhouse movements....

[watchpassionist]

I agree with bro watchpassionist's view that as mere forum members (i.e. neither administrator nor moderator) it is perfectly fine for us to sing and praise certain sellers or service providers repeatedly if we truely and strongly feel that they are very good.

I won't be too bothered if someone says I am bias because I promote the service of a very good vendor based on my own good experience. Of course if I get questioned if I am affiliated to those vendors as a result of that, I would clarify and not get offended.

U might be suspect as affiliated to me and JW too ....LOL

So does it mean that I, now, cannot pay compliments openly to the ones who deserve and 'feedback' on those who also 'deserve it'

No ideas... something to do with commercial , favourism, like bro Triton said then u as part of sgroc shall seal your lips....hehe

i always encourage friends,clients,members have any Pam inhse including JLC,Minerva etc movts to go back to Richemont for servicing. 1st thing first they have the right tools and equipment for your watch. 2nd of all resale value, like what bro Ender mentioned.

No worries bro.... Jw ever fix my AP, zeniths and other top brands so JLC or minerva is not a problem for him at all. Maybe pam models like 233, 270, 311 from Richemont in house then parts might be the problem. Else nothing is too difficult for him.

You are rite abt the turnaround time, but isn't most servicing centres take a longer time to deliver your watch. They are not like Rolek service centre, where it is only Rolek so thats why turnaround time is so much shorter.They have enuf techs,spare parts (i know RSC don't store vintage parts,they have to order frm HQ ) so servicing lead time is shorter.

Watch that got to go back to Switzerland for service would take months,as long as 6 mths. If you ask me why, i say cos they don't just ship your watch.They would consolidate them(watches) than ship em at one go. Giva a call to JW have a chat with John, ask him about your 190..personally i nvr have send in any inhse Pam to JW for servicing.

No worries bro.... Jw ever fix my AP, zeniths and other top brands so JLC or minerva is not a problem for him at all. Maybe pam models like 233, 270, 311 from Richemont in house then parts might be the problem. Else nothing is too difficult for him.

I think it be hard to chat much with John at JW due to him having to attend to many customers....i suppose for inhouse movements going back to the authorised service centres will be better as parts be really hard to source outside...

So far no watch technicans willing to service my Seiko JDM MM300 so far...so when it is due for servicing i have to go back to Thong Sia....

The cons of buying inhouse movements....

Bro try visit him John after 2pm when the lunch crowds subsided.
As for your seiko can try the one i mention at PP centre.
cheers

[feilong108]

Thanks Bro watchpassionist...for seiko mm300 i really dun dare to take the risk...becoz all inhouse parts...hahaha.....no aftermarket parts....becoz the movement is 8L35 which is a base GS movement...lol