Who provides the better customer service? Patek or Lange? Any owners can share their servicing stories?
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Patek vs Lange customer service
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Yes, my experience with Patek service center is very positive.
They make me feel valued as a customer.
No idea with Lange's.
Rolex.... Really should do some learning journey on customer service.
I Like the watch , but can improve on after sales service.
Wonder if they care too.
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Originally posted by st11_mini View PostPersonally enjoyed Patek(GMT Singapore) and AP Singapore Aftersale service.
Very professional and well-mannered staffs in all aspect. Can't say the same for RSC Singapore though.
No comment for Lange(Swatch), yet to service my Lange 1
CheersYou Never Actually Own A Patek Philippe. You Merely Take Care Of It For The Next Generation.
MY HUMBLE COLLECTION:
2014 Patek Philippe Aquanaut 5167/1A-001
2012 Rolex GMT II 116713LN Steel With Gold "G" SERIAL
2011 ROLEX SUBMARINER 116610LN Ceramic Bezel "V" SERIAL
HER'S:
Rolex Oyster Perpetual (Stainless Steel) Black Dial with Diamond Markers
Rolex ladies datejust 69173 (Half-Gold) Blue Dial with Diamond Markers
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Originally posted by jackjack View PostYes, my experience with Patek service center is very positive.
They make me feel valued as a customer.
No idea with Lange's.
Rolex.... Really should do some learning journey on customer service.
I Like the watch , but can improve on after sales service.
Wonder if they care too.You Never Actually Own A Patek Philippe. You Merely Take Care Of It For The Next Generation.
MY HUMBLE COLLECTION:
2014 Patek Philippe Aquanaut 5167/1A-001
2012 Rolex GMT II 116713LN Steel With Gold "G" SERIAL
2011 ROLEX SUBMARINER 116610LN Ceramic Bezel "V" SERIAL
HER'S:
Rolex Oyster Perpetual (Stainless Steel) Black Dial with Diamond Markers
Rolex ladies datejust 69173 (Half-Gold) Blue Dial with Diamond Markers
Comment
-
Originally posted by st11_mini View PostPersonally enjoyed Patek(GMT Singapore) and AP Singapore Aftersale service.
Very professional and well-mannered staffs in all aspect. Can't say the same for RSC Singapore though.
No comment for Lange(Swatch), yet to service my Lange 1
Cheers
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