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How much does Richmond charges for polishing alone? Any1 done it b4?
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My experience with SIN Service Centre so far.
Before giving the watch to the Service :
And how it came back to me after the Service :
Feedback from the Boutique lady regarding the scratches in the bezel : That can happen from time to time. But a good polish will solve the problem quickly.
More later....Comment
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Yes I do !
In fact, I have a whole story about the Service Centre from Richemont in Singapore.
The PAM311 has been shipped to Switzerland to get fixed, since Singapore is NOT able to do so. I have sent my watch 3 times this year to Richemont in Singapre and 3 times it came back in super bad condition.
I need to wait 14 weeks to get it back from Switzerland.....
Cheers,
FlyingTigerComment
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I can feel your agonyOriginally posted by FlyingTiger View Post
... whatever was done (on the watch) was really unacceptable. But your incident wasn't unique. About a year back, I've a friend who sent in his 312 (bought brand new from local AD) to check some defects (his watch was slightly more than a year old then). Several weeks later, the watch was returned with additional scratches (on case-back) and an obvious speck inside the watch case.
The watch was returned a day later to do up what was left by the technician. It was later returned a couple of weeks back and this time, a finger print was left on the glass inside the watch case! To cut the story short, my friend's watch went in and out of Richemont 3-4 times until everything was fixed.
What can we do about it
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Third party servicing
Gents- my Pam312 is running very fast and i think it is time for a maintenance. I saw a shop in United Square (Novena) called Wright time which offers servicing for around $150. Does anyone have any experience with them?
One of the big upside (other than cost) is their really quick turnaround time of 3 days compared to potentially months at the official service centre.
Really appreciate any feedback.
Thanks!Comment
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This is subjective. Firstly, you ought to consider if the PAM00312 comes with the OP in-house movement. If yes, then take a second thought to service it outside (of Richemont). I am not sure how easy/difficult it is to service an OP in-house movement. In addition, whether how trained/skillful the watch technician is (at Wright Time) to service/repair an in-house movement.Originally posted by StateExpress View Post
On the side of caution, if I have to service a watch with an in-house movement, I would choose to do it at the agent's service centre. Of course, unless I trust a particular third party watch service technician, then I would do it outside.Comment
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Ok finally decided to take it to the service centre. In case people are interested; the full service cost S$870 and it includes polishing and 1 year warranty. I also went for a new bezel which set me back another S$185.
They quoted me an ETA of up to 4 weeks.Comment
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Appreciate the updateOriginally posted by StateExpress View Post
The pricing seems ok to me. Hope they do a good job
Let us know how it goes when you get the watch back.Comment
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Seconds Reset not working
All of the sudden, the second reset function on my 311 stop working. Sometimes it will jump a little but only as far as 3am or 9pm, but not 12oclock position.
Was initially thinking of sending for service but after reading the recent horror story involving another 311, I want to send in only when absolutely necessary or long overdue for service (6-7yrs maybe).
Question, is this something the rest have experienced before?
And, it this ok to leave it for the time being? I can set time, just have to wait for the second to go to 12oclock without the reset ability.
Otherwise, it seems running fine abide a little on the fast side.Comment
! Do you mean Richemont Service Centre?!
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