Does anyone know the new location of Richemont? Went down to havelock but was told they shifted.
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For the sake of completeness of info and ease of searching by members, I repost here what I wrote in another thread...
The Richemont service centre no longer receive walk-in customers, so where it is now located does not matter.
(But yes, it has been relocated to somewhere in Toa Payoh.)
Watches of all Richemont's brands that require repair & servicing are to be sent in through the respective boutiques.
For Panerai, I was told an email quotation (for chargeable jobs) will be sent to the customers within 7 days after watch is sent in, and the service centre will only proceed with the job upon receipt of customers' confirmation. Repair/servicing will take a minimum 14 days => this is correct as of now but could change from time to time I guess.
(As mentioned by deslene, there is a technician based at the boutique who will check and perform some of the jobs on the watches sent in.)
I think it would be easier for members to find this info if the thread title is renamed to Richemont Service Centre?Watches are like potato chips - You never stop at one
Never political, seldom diplomatic, always honest
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same blk as my office.. wonder if they have annual clearance sale ;pItchy for:
Pam 351
First Team Players:
Zenith Chronomaster power reserve
Bvlgari Octo
IWC 3777-01
Rollie 116610LN
SuperSubs:
Omega Speedmaster Olympic Edition
Blumo
Once was Itching for them:
Tag Heuer Aquaracer
Pam 111
Omega Aqua Terra Chronograph
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