Happy Sport - Can refund?

[Darkangel]

All The Best Bro!

[seiko.citizen]

polite but firm is my way of handling. do keep us updated with what goes on

[Ender]

Definitely ask for refund or replacement..

as to how you do it, many forumers have already asked...

Ender

[communicam]

polite but firm is my way of handling. do keep us updated with what goes on

Yes, the main thing is do not lose lose your cool bro!
You've bought something tat's worth $4k plus not $40 plus..
If the SE/SA can't do anything, it always helps to make the store manager or even better division manager come out to resolve ur case.
I'm sure somthing good will come out of this!
Good luck!!

[whiteangle74]

my advice is like what most of the forum members members.

as it is a numbered edition, getting a replacement is a little harder. normally, for normal piece, it would have been easier to get a replacement piece. this can be verified through the serial number as each watch usually have a different serial number. on the other side, hopefully you can request for another numbered edition as it is usually psycological when it comes down to a defect unit that has been repaired.

on how to handle with the boutique staff. be POLITE but FIRM. ask them what they can do for you. from there, you negotiate. NEVER scream or shout @ them, it wont help your case. they can turn back on you and say when you left the shop, it was in good working condition, this can be verified through their close circuit camera.

I agree wat most of them mention.. stay cool and there is no point to blow up ur top on them.. c wat they offer u and maybe u can forward an email to Chopard telling them u hv tis problem n c wat is their reply.. I hv some problem wif Performance motor oso... tat was wat i do, after sending the car back to performance motor, i oso forward an email to BWM in German... at least nw they r looking into the problem tat i hv.....

[ghost]

I m on call in my workplace tmr. I m stuck in my workplace for 24 hours, and I cant even leave the damn place for a min. I hope I can negotiate with my other colleague to cover me for 1 hour, but that could only happen if the workload tmr is not too heavy. Sigh.

Sounds like you're a fellow slave in the hospital?

[Oceanklassik]

I'll give my own and quote what whiteangle said. If u r engaged, drop them a call first, and arranged another time. At least they knw of ur concern. Subsequently do notify the HQ even though ur problem is attended to by local AD.

[Bluedevil]

Sounds like you're a fellow slave in the hospital?

yes i m, still slaving away in a hospital

anyway the Sales assistant cannot decide. The deputy manager was v good, she was very thoughtful and accomodating. The manager on the other hand was a bit more erm ya-ya.. anyway i will get my money back soon relatively hassle free

[psee]

yes i m, still slaving away in a hospital

anyway the Sales assistant cannot decide. The deputy manager was v good, she was very thoughtful and accomodating. The manager on the other hand was a bit more erm ya-ya.. anyway i will get my money back soon relatively hassle free

Glad things turned out fine bro

[Darkangel]

yes i m, still slaving away in a hospital

anyway the Sales assistant cannot decide. The deputy manager was v good, she was very thoughtful and accomodating. The manager on the other hand was a bit more erm ya-ya.. anyway i will get my money back soon relatively hassle free

Gd to hear that...but wasted seh..limited edition piece

[seadweller]

yes i m, still slaving away in a hospital

anyway the Sales assistant cannot decide. The deputy manager was v good, she was very thoughtful and accomodating. The manager on the other hand was a bit more erm ya-ya.. anyway i will get my money back soon relatively hassle free

So you got a refund or a overhaul on the watch ?

[Darkangel]

So you got a refund or a overhaul on the watch ?

Refund...I suppose coz he said he getting the money back.

[seiko.citizen]

sometimes even if you get overhaul, no use, because your mind tells you that the piece is "defect" and not "original"

[Hary]

Often the watch companies do not offer refund policy. Thumbs up to Chopard for this excellent service

[116520]

So when you get your money back, go buy a Rolex instead!