Update on the finding of my omega speedmaster mark 2

[polarinda]

So what you are saying is that if a private seller gives 1 month warranty, then anything happens during the period, the seller has to bear? So if I am interested to purchase your U series SD, will you offer me 1 month warranty as to show that you are a sincere and honest seller? And if the watch is not keeping to good time, you will offer to fix it @ your cost?

I believe that if the watch if check carefully prior to completion of transaction, everything is ok, then if anything happens to the watch, the warranty should be in effect. Otherwise no.

If i offer you 5 years warranty on timing issues, it means 5 years warranty on timing issues. Should it mean something else?

[xiaoli]

Either you buy the demagnetizer at ~$150 or bring it to any watch repair shop and get it demagnetize.
Time to demagnetize a watch is less than a minute and cost less than a plate of chicken rice, if you know the shop, got free drink somemore.
Don‘t understand why because of a one minute job you all want to treat each other so badly.

[Rolex116613]

If one gives a guarantee, then one would be responsible for ANY fault of the watch after the sale except crystal breaking or clear signs of trauma to the watch.

Difference between crystal breaking and magnetizing your watch?
What about scratches and dust?

[Rolex116613]

Maybe you can ask some brothers here to help you demagnetize for free or bring you to watch repair shop and get it done for free.
Split the cost of 0 is 0.
Win win situation.

[Rolex116613]

Either you buy the demagnetizer at ~$150 or bring it to any watch repair shop and get it demagnetize.
Time to demagnetize a watch is less than a minute and cost less than a plate of chicken rice, if you know the shop, got free drink somemore.
Don‘t understand why because of a one minute job you all want to treat each other so badly.

It cost $0 for some brothers here, no need chicken rice.

[JAMYLIM]

Hi! You see I never even or pressure him to return the watch to me unless he refuse to address the issue. I offered him a few options:

1) Take the watch home and wear it himself for a week and see how it works (at my own risk--no need to deposit anything to ensure he dont run off with the watch).
2) Send the watch for repair and just return to me.

But he took non of my suggestion cos all he said was that he is not responsible for the fault and no deal. I wish he would have suggest what you stated here...at least we both solve the problem although not entirely happy.

On one hand he guarantee me...after the problem surface --- he said even guarantee has termes which he fail to tell me what it is when I mention to him that he must give me a months guarantee. If we all have terms should we not made it known in the first place?
In his reply yesterday I was surprise that he mention that once the watch is out of the seller's hand, any damage is not the seller's responsibility anymore. Why didnt he tell me that when the subject of guarantee came up? If its based on such terms then what guarantee is there anymore to talk about cos it covers virtually nothing once its out of the seller's hand. Right? Anyway thanks again. Have a great weekend.

[chiu_peow]

Precisely, you have just realized the most important part. It is specific. Most if not all guarantee has terms and conditions.

Besides, seller did say yes to warranty but never state what is covers.

At the end of the day, one has to realize that buyer is always @ the shorter end of the stick when the money is out of buyer's hands into seller's hand.

Seller has own side of story. Buyer has own side of story. Each will tell one's side of story in interest of oneself.

If i offer you 5 years warranty on timing issues, it means 5 years warranty on timing issues. Should it mean something else?

[Rolex116613]

Hi! You see I never even or pressure him to return the watch to me unless he refuse to address the issue. I offered him a few options:

1) Take the watch home and wear it himself for a week and see how it works (at my own risk--no need to deposit anything to ensure he dont run off with the watch).
2) Send the watch for repair and just return to me.

But he took non of my suggestion cos all he said was that he is not responsible for the fault and no deal. I wish he would have suggest what you stated here...at least we both solve the problem although not entirely happy.

On one hand he guarantee me...after the problem surface --- he said even guarantee has termes which he fail to tell me what it is when I mention to him that he must give me a months guarantee. If we all have terms should we not made it known in the first place?
In his reply yesterday I was surprise that he mention that once the watch is out of the seller's hand, any damage is not the seller's responsibility anymore. Why didnt he tell me that when the subject of guarantee came up? If its based on such terms then what guarantee is there anymore to talk about cos it covers virtually nothing once its out of the seller's hand. Right? Anyway thanks again. Have a great weekend.

Seller not responsible to tell you not to go diving with an old watch before you change the O-rings on the case and crown.
Seller not respondible to tell you not to knock your sapphire glass against hard object.
Seller not responsible to tell you not to drop your watch on the floor.
Seller not responsible to tell you not to place your watch near any magnetic field.
...
...
...

Seller sure need to be responsible if the watch or it‘s parts is fake.
If fake, total refund with transport fee paid.
Other than that, those sellers whom are users won‘t warranty anything. Some private dealer will because they have lobang to do all these minor repaid for free or with a small cost. Those sellers whom are users also won‘t be able to advice anything if the watch suddenly has an issue, they are as lost as you.
Don‘t have to degrade others religion, integrity and family for such small cases.
If I am the seller, even I know how to fix the issue, I won‘t fix it for you if you start degrading my integrity and family.
The way you deliver the message is important.
How you deliver the message we won‘t know except for u and the seller.
But through the title of your thread and the message you deliver at the start of your thread and the way you flood the forums with multiple same thread, I strongly believe you didn‘t do it properly.

[JAMYLIM]

Good morning. Appreciate your input. Maybe I should take the trouble of typing down the sms exchange between Crippy and myself from start to finish and everyone can see for themselve whether I have been hard on him or whether do I sounded like someone desperate to go after someone to address an issue but all I get was "there was no problem with the watch" reply. Would it be just as important how the seller deliver his response as in the way how I deliver my request?
Also of course seller dont need to tell buyer dont do this or that to the watch.
But dont you think the seller should have told me "once watch out of his hands any damage found is not his responsibility" when I told him about the guarantee instead of just assuring me that it is in good condition dont worry about it since he already have this term in his mind ? We all have a fair understanding of what guarantee is in most case whether be it a new or 2nd hand watches or some electronic gudgets but anything beyond that should be made known to the buyer even if it is hidden in some small print which in my case there's not even a small print to start with.
By flooding the forum - firstly I needed to hear from people who has such past experience.
I left my input all over the forum since not everyone will go to every single section/topic just like me..
Secondly I was hoping that if I am right - our fellow members can put pressure on the seller to address the problem since I have already exhausted my chance of getting it resolve privately with him.
Thirdly I do not wish fellow members to suffer the same similar issue as me.
Fourthly if there is any positive lessons to come out of this --- we can maybe help to come up with suggestion to improved our position as a buyer or a seller so that members do not have to go thru what paul and I went thru.
If after what we both have gone thru and we and the rest of us members here still learn nothing from it then it is down to the individual fault if he encounter a similar thing next time. For me - and I am sure for Paul as well - I have learn something and as mentioned in my earlier forum I am thinking how to come up with something for the interest of everyone of us here.
Thanks and have a good weekend.

[Rolex116613]

Do not flood ROC.
Normally the moderators would comment if you start flooding their website.
They are nice people but there is a limit for everything.
What was the 1st sms that you send to the seller in exact words when you find the timing of the watch is off?
And what was the reply?

[JAMYLIM]

Dear:Paul,

In reference to your reply above.
Remember you related to me a similar incident during our meeting where someone also accuse you of magnetizing the watch but you say how can it be when you place it on some shoe rack, etc..
So I’m thinking like you are using the same thing on me when I told you about the problem the second time - that I magnetize it..

The correct way to handle it would be to address the issue rather then kept saying you are not aware of this problem prior to being sold to me.
Even after I offer a few solutions – you still stick to your non-responsible stand. For me it is not about the money but about having the party be responsible to attend to the problem. You never even suggest any solution other than saying it is not your fault even after I reminded you that you have given me your guarantee but you finally say that guarantee also have terms.
If your guarantee comes with a terms it is only right you tell me so at the point of transaction so I can decide whether to accept it.
At the same time since this is made open in this forum it would be good that you also made this clear to everyone following up on this issue as anyone of us can be your future customer so that those who are not comfortable with this terms should stay clear and not try to hold you responsible if they proceed with the transaction. This way you also protect yourself and avoid any inconvenience.

I appreciated that you never avoided my sms but what I don’t like is that you kept sticking to your point even when I reminded you of your guarantee you gave me and offer you a few solution neither of which you were interested in. At least you would have kept in mind you have a good deal out of this trade where you got almost a brand new Longines watch complete with box/paper and even 99% mint strap which was kept apart from the watch and have the courtesy to address this issue. I feel as much victimize as you are when I was almost like begging you with solution to resolve this issue but you kept pushing it away.

I think the one to feel anguish, pain and frustrated should be me. I tried to close the matter and forget about it and accept it as a lesson to learn from but every time I see the watch it just brings back the feeling of being “walk all over” by someone half my age. To say that I felt really stupid is a understatement. If I am not desperate I wouldn’t have taken to this forum which is like my last hope to resolve this issue with the help of our fellow members here - after all we all want to exist together in peace and there will be chances that we will transact with one another in future.
On a positive note – what we have here may be a good lesson for everyone here including yourself and myself so that in future transaction we learn to be more careful although we can never be 100% “water proof”. This incident has got me thinking hard about how I can help and do my part to safe guard the interest of both sellers and buyers. Like for instance whether can we come up with a “code of conduct” or a simple transaction terms to minimize problem such as ours. In a very raw form for instance I am thinking if I were to sell a watch…maybe I could collect the full payment-let the buyer have a two weeks grace period to it. If for any reasons he want to address a problem with the watch or return within this period the seller will have the option of getting it fix at his own cost or take back the watch and give a full refund (unless the buyer abuse the watch, drop it, open it, physically damage it,etc).
Or if I want to apply your kind of guarantee – I can simply tell the buyer that I can offer no guarantee once the watch leave my hands but but I will at my own discretion address any issue or correct the problem should any problem arises say within two weeks out of goodwill.

These are some of the ideas running thru my head but whether it sounded silly or stupid we all need to start somewhere which is better than not doing anything about it until we have another “Jamy vs Paul” episode.

Thank you that you are willing to resolve this issue now which I would like to propose openly for your consideration.

1) We bring the watch down to “Swatch Group” at the former Borders along Orchard Road at a time convenient especially for you since I know its not easy for teachers to take time off or apply leave from school unlike most of us where we can simply apply leave. I don’t wish to impose the time on you but give me at least about a week's notice preferably because applying leave in my company also has its term clearly spelled out.
2) If the repair including their service charge total is S$100 and below to . I will take up the cost 100%. If it is above – we split 50/50. Regardless of what the cause is that causes it to slow/fast we still based on this term.
3) However if the price to get it repair is too astronomical --- Say S$1000 and above – (which I hope not and I don’t think it should be that costly but its best to address it and not wait till it happen and we both get into another squabble). We still split 50/50% but you have the option to cancelling the whole deal (if you don’t wish to proceed with the repair due to the high cost) under which case you return me back my Longine watch and you take back your Omega watch with the S$250 you top up for the transaction.
4) If no repair is carried out due to whatever reasons – we still need to pay the shop for the services render – in such case – we split it 50/50 even if its S$100 and below.


Please let me know when you can apply leave…if not if you want I will bring the watch to Swatch Group personally and let you know the report and cost before proceeding with any repair but if its S$100 and below I will proceed since I agreed to pay for it if its S$100 and below.

I hope the above is a fair proposal. Please confirm acceptance. Thanks

[polarinda]

The most important thing about a watch is the timing. If one gives a warranty on a watch and does not include warranty on the timing (say within +-10secs) then something major is wrong with that person. I don't care if the watch is magnetised or the movement is shaken after the sale, a timing issue is a timing issue. Short of the buyer smashing the watch with a hammer or throwing it from 20 floors down a pavement, of which clear signs of trauma would be seen anyway, all timing issues should be under the warranty if one gives a "warranty".

You don't give a watch warranty and say i cover the colour of the dial will remain the same colour for 5 months. That's just BS.

If you give a warranty just so that you could sell the watch and not intending to honour it, then you are in serious trouble, both as a seller and as a person. Buyers might not want to buy a watch if no warranty even verbally, is given.

If Jamy's watch is not damaged physically, there's a chance the watch is inherently running wild or got magnetised before or after the sale. None is important, bececause the seller gave a warranty. ANd if that warranty doesn't include timing issues, then he shouldn't be selling a watch in a watch forum.

If you are not sure your watch is running fine, don't give a warranty. Worse if you use the word warranty in a sms. That's evidence.
If you are not prepared to honour a warranty, don't give it.
If you have terms and conditions in your warranty, it should be spelled out in words, even in a sms. Else, it's just non existent.


Lesson learned in this, never take any warranty given verbally in forums seriously. The consequences can be serious.

Never give a warranty just to sell a watch fast and not take responsibility for it. Even if the watch was fine when u had it, u warrantied it, so it's your duty to fix it. Simple as that.


Jamy, if u really like the watch, fix it and move on.

[eastsider]

Guys, lets not comment any further. Let paul n jamy settle their stuff first. Dun add oil to the fire liao. Later piss both parties off n worsen the situation

[polarinda]

Guys, lets not comment any further. Let paul n jamy settle their stuff first. Dun add oil to the fire liao. Later piss both parties off n worsen the situation

i agree. I posted right before i saw Jamy's last post.
But then Jamy started the thread looking for opinions. So maybe he should close the thread if he deem fit, and not someone else?

[Rolex116613]

The most important thing about a watch is the timing. If one gives a warranty on a watch and does not include warranty on the timing (say within +-10secs) then something major is wrong with that person. I don't care if the watch is magnetised or the movement is shaken after the sale, a timing issue is a timing issue. Short of the buyer smashing the watch with a hammer or throwing it from 20 floors down a pavement, of which clear signs of trauma would be seen anyway, all timing issues should be under the warranty if one gives a "warranty".

You don't give a watch warranty and say i cover the colour of the dial will remain the same colour for 5 months. That's just BS.

If you give a warranty just so that you could sell the watch and not intending to honour it, then you are in serious trouble, both as a seller and as a person. Buyers might not want to buy a watch if no warranty even verbally, is given.

If Jamy's watch is not damaged physically, there's a chance the watch is inherently running wild or got magnetised before or after the sale. None is important, bececause the seller gave a warranty. ANd if that warranty doesn't include timing issues, then he shouldn't be selling a watch in a watch forum.

If you are not sure your watch is running fine, don't give a warranty. Worse if you use the word warranty in a sms. That's evidence.
If you are not prepared to honour a warranty, don't give it.
If you have terms and conditions in your warranty, it should be spelled out in words, even in a sms. Else, it's just non existent.


Lesson learned in this, never take any warranty given verbally in forums seriously. The consequences can be serious.

Never give a warranty just to sell a watch fast and not take responsibility for it. Even if the watch was fine when u had it, u warrantied it, so it's your duty to fix it. Simple as that.


Jamy, if u really like the watch, fix it and move on.

You also sell used watches, what type of warranty you giving?