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President's Star Charity Mediacorp's OVERSIGHT

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  • President's Star Charity Mediacorp's OVERSIGHT

    Nowadays, "oversight" is the common word to replace "mistake", "error". Sorry, it was not a mistake, there was no error, it was an "oversight".

    Best of all in this case, the donors are penalised for this "oversight" - overcharged by 100% and have to go through the trouble of calling their respective ISP to sort out the details etc. Should Mediacorp do the right time by informing the ISP to refund the extra charged amount to the donors?

    http://www.channelnewsasia.com/stori...011598/1/.html

    Clarification on President's Star Charity telepoll line
    By Imelda Saad, Channel NewsAsia | Posted: 15 October 2009 2129 hrs

    SINGAPORE : MediaCorp said on Thursday some trailers for the President's Star Charity reflected the wrong donation amount for a telepoll line.

    In a statement, the company said some of the show's trailers aired between September 17 and October 11 reflected the wrong donation amount for the 1900-112-8822 telepoll line. It should have been S$20 instead of S$10.

    MediaCorp said the fault was rectified before the broadcast of the President's Star Charity Show on October 11.

    It added the trailers with the wrong donation amount were also stopped before the show. The telepoll numbers reflected during the "live" telecast were correct.

    Viewers who may have responded to the earlier trailers to make a S$10 donation but were subsequently billed S$20 may contact their respective telephone service providers for help in adjusting the donation amount.

    Those who have been wrongly billed, but have decided to increase the value of their donation need not take further action.

    MediaCorp's Channel 5 said it sincerely apologises for this oversight, and thanks all viewers for their generous support of the President's Star Charity Show. - CNA /ls

  • #2
    if no one complain, then they will keep quiet?
    if you have issues with your account, click here for self help and read forum rules here. 90% of your answers can be found in Forum FAQ

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    disclaimer : all opinions expressed are personal

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    • #3
      Originally posted by triton View Post
      if no one complain, then they will keep quiet?
      Tats hw it works here right..remember e wet market incident??
      "夫君子之行:静以修身,俭以养德;非淡泊无以明志,非宁静无以致远。" - 诸葛亮

      One should seek serenity to cultivate the body, thriftiness to cultivate the morals. Seeking fame and wealth will not lead to noble ideal. Only by seeking serenity will one reach far. - Zhugeliang

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      • #4
        This is not the first time this happens. Your fault is your fault, their fault its still yours! Must learn how to accept it loh. Singapore boleh.

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