Strange to hear that they had bad service as I had bought 3 timepieces from them previously and everything went quite smoothly...discounts not fantastic but were pretty professional though..not not sure of the current service levels as my last purchase from them was about 3 years back..perhaps they are taking their regular business for granted and dropped their service levels instead?!!
Their service quite ok. Sometimes we have to remember they r also human beings. Maybe they have a bad day or maybe the (supposed customer) expectation too high or out to sabo haha. But sometimes maybe shops do give some negative attitude. Anyway I still think I have seen worse service haha.
Me and my brother have faced even worse treatment face/face from 2nd hand dealer at Funan. Personally i think your dealer is just very business minded. Nothing wrong, not a lot of people like those "bro-bro" crap.
What I have learnt is, not happy with his/her service. Don't let them earn your money lor. Smile and life goes on.
Agreed with this... Not everyone enjoy the same kind of replies
it could be a trick to make u buying their watches, when u not happy with their service u tend more to buy their product so u can torture them back haha
Exactly. The perception is high end retail services in Spore is somehow lacking in high end servicing. However, I did receive a top notch service from a branch manager in HG. Would definitely look for her if I do make another purchase there.
imo, services in singapore at the major retailers have always been top notch. The only unpleasant experience was with sincere watches. terrible service (especially the one at ngee ann city)... even tried to hard sell me a lange watch. seriously,the watch is like 80000 and it was like they expected me to buy it on the spot just because i expressed interest. I am an expert in pressure tactics due to work lol so sorry it doesn't work on me, but still it's sad. i believe you should create a conducive environment for the buyer to contemplate about it, instead of constantly chirping by my ear every 5 sec. the worst part? "buy la, just buy la, today i have't had sales yet." seriously??! hahaha
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